Top Strategies for Managing OpEx Spend in a Shifting Economy
With the potential for an economic downturn (one which some might argue we are already in); companies are faced with the pressure to cut costs in multiple areas. Technology seems to be a favorite area for companies looking to reduce expenses, whether that be in the form of delayed purchases or a reduction in budgets.
Learn More
4 Key Steps to a Successful Technology Contract Governance Process
A well-designed contract governance process is an essential tool to effectively manage both your vendor and customer relationships. It is often overlooked as developing a workable governance process can be a time-consuming project, but with the right visibility and necessary accountability…
Learn More3 Solutions to Prevent Staff Burnout in Business Technology
What comes to mind when you hear the word ‘recession’? Is it layoffs, hiring freeze, budgeting, and stress? If so, you’re not alone. Many predict that a white-collar recession is on the rise, especially in the field of technology.
Learn MoreWhy It’s Critical to Align Technology Contract Governance and ITIL
A successful ITIL process must take your business technology vendor contracts into account. Information Technology Infrastructure Library (ITIL) is a well-known process which is essential for aligning technology with business strategy.
Learn MoreHow pursuing savings on technology distracts you from greater value.
A business technology savings strategy should be formed with a broader perspective so you can discover opportunities for strengthening your infrastructure. Savings for business technology should be diligently pursued.
Learn MoreStrategies for Successful IT Security Investments in Cyber Insurance
Any conversation on cyber insurance must take place in the context of your broader security strategy in order to succeed. Cyber security events do substantial damage to businesses and even force some to close. It’s essential for any business to have two things.
Learn MoreCombatting the Great Resignation Through Business Technology
Discover a proactive approach to talent retention which leverages your business tech for maximum impact. Talent retention and staffing shortages are haunting every business. We’ve all experienced the impact of these shortages.
Learn MoreRebuilding Business Technology Strategy for a Post-Pandemic Workplace
With all we’ve learned during the pandemic, how can we build flexible, agile telecom and IT solutions for the unknowns that lie ahead? The pandemic threw most companies’ telecom and IT infrastructure into a whirlwind, and most businesses are still trying to figure out exactly where they landed.
Learn MoreCelebrating 10 Years of Serviam Telecom and IT Vendor Mangement
We have so many people to thank for the opportunity to serve. It’s hard to believe, but Serviam – Telecom and IT Vendor Management was founded 10 years ago in September of 2011. We had one, simple goal from the very beginning – to serve.
Learn MoreTurn the Big Changes Telecom and IT Vendors Make Into Advantages
Massive shifts are taking place in the business telecom industry. Minimize their impact and turn the moment into an opportunity. Everyone involved in business telecom works hard to keep up with the changes in the industry. Business leaders track changes in technology, try to get ahead of future business requirements, and look for flexibility in […]
Learn MoreNo one knows what our "new normal" will be. Will your telecom environment be able to adapt?
Here’s how you prepare your voice, data, internet, and cloud services for the unknowns of a post COVID-19 world. The conversation around COVID-19 has changed for business leaders. When this crisis began, the question was “How do we ride this out?” Now, it’s clear that when we emerge from social distancing and shut downs, nothing […]
Learn MoreUsing SD-WAN to migrate to the cloud isn't just about saving money.
It’s better than that. As businesses continue to migrate their critical communication and collaboration tools to the cloud, they’re also migrating away from MPLS as the go-to network solution for connecting remote sites.
Learn MoreYour Trail Guide to Telecom Contracts - Part Four
Your Freedom Is All Too Easy to Lose in a Business Telecom Contract Imagine you’ve completed an epic quest, one that comes at considerable sacrifice to find both the time and money to take it. You reach the top of Mt. Everest or finish your kayak journey through the Grand Canyon. Exhausted, you start to […]
Learn MoreYour Trail Guide to Telecom Contracts - Part Three
Here’s the One Thing You Can’t Afford to Miss This is it. This is the big one that companies miss consistently and often to great detriment. You need the flexibility to re-draw the trail map of your business telecom contract.
Learn MoreYour Trail Guide to Telecom Contracts - Part Two
When it Comes to Business Telecom Contracts, One Size Fits None Your business needs a custom-tailored telecom contract that fits your business, but that isn’t the trail the telecom vendor has planned for you. Here’s why the details matter. Most people remember the first time they had clothing tailored specifically for them. Before that, they […]
Learn MoreYour Trail Guide to Telecom Contracts - Part One
Beware the Illusion of the Trail Map There’s a great moment that takes place whenever you visit a National Park. You pay your fee to get in, and then the ranger hands you a slick, beautiful, brand new map with so many trails to explore you may need to pull off the road for a […]
Learn More