4 Key Steps to a Successful Technology Contract Governance Process
A well-designed contract governance process is an essential tool to effectively manage both your vendor and customer relationships. It is often overlooked as developing a workable governance process can be a time-consuming project, but with the right visibility and necessary accountability…
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Why It’s Critical to Align Technology Contract Governance and ITIL
A successful ITIL process must take your business technology vendor contracts into account. Information Technology Infrastructure Library (ITIL) is a well-known process which is essential for aligning technology with business strategy.
Learn MoreCelebrating 10 Years of Serviam Telecom and IT Vendor Mangement
We have so many people to thank for the opportunity to serve. It’s hard to believe, but Serviam – Telecom and IT Vendor Management was founded 10 years ago in September of 2011. We had one, simple goal from the very beginning – to serve.
Learn MoreTurn the Big Changes Telecom and IT Vendors Make Into Advantages
Massive shifts are taking place in the business telecom industry. Minimize their impact and turn the moment into an opportunity. Everyone involved in business telecom works hard to keep up with the changes in the industry. Business leaders track changes in technology, try to get ahead of future business requirements, and look for flexibility in […]
Learn MoreYour Trail Guide to Telecom Contracts - Part Four
Your Freedom Is All Too Easy to Lose in a Business Telecom Contract Imagine you’ve completed an epic quest, one that comes at considerable sacrifice to find both the time and money to take it. You reach the top of Mt. Everest or finish your kayak journey through the Grand Canyon. Exhausted, you start to […]
Learn MoreYour Trail Guide to Telecom Contracts - Part Three
Here’s the One Thing You Can’t Afford to Miss This is it. This is the big one that companies miss consistently and often to great detriment. You need the flexibility to re-draw the trail map of your business telecom contract.
Learn MoreYour Trail Guide to Telecom Contracts - Part Two
When it Comes to Business Telecom Contracts, One Size Fits None Your business needs a custom-tailored telecom contract that fits your business, but that isn’t the trail the telecom vendor has planned for you. Here’s why the details matter. Most people remember the first time they had clothing tailored specifically for them. Before that, they […]
Learn MoreYour Trail Guide to Telecom Contracts - Part One
Beware the Illusion of the Trail Map There’s a great moment that takes place whenever you visit a National Park. You pay your fee to get in, and then the ranger hands you a slick, beautiful, brand new map with so many trails to explore you may need to pull off the road for a […]
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