In 2011, our founding team realized they were in a unique position to help businesses solve complex technology challenges. Together, the team holds more than 50 years of executive-level experience in the telecom industry.
In short, Serviam’s founders have the ability to see a technology challenge from every possible angle. They also have the industry knowledge to know exactly what is possible for vendors in terms of pricing, contract terms, and solutions.
Now, they recruit top talent from the vendor environment to share their insight with clients and use Serviam’s proven process and established tools to solve complex technology problems for the nation’s leading companies.
Mike Gieger
Co-Founder and President
Mike Gieger brings over 22 years of industry experience to Serviam. He has a rare expertise as an interpreter and negotiator of telecommunication contracts. Before co-founding Serviam, he served as Deputy General Counsel and Vice President of the Law Department at Qwest, where he was involved in negotiating the company’s largest and most complex deals, including the largest data center contract in Qwest’s history.
Mike’s legal career began in 1993, where he focused on commercial litigation, corporate transactions and public finance. In 1996, he joined the legal department at BellSouth and was immediately immersed into the complex and ever-changing world of telecommunications. He moved from Atlanta to Denver to hold a variety of leadership positions in the Qwest legal department, eventually serving as head of the entire commercial law group. In this role, he managed more than 80 legal professionals and oversaw legal support for the Business Markets, Mass Markets and Wholesale Markets sales channels. The insight Mike gained from this unique vantage point now allows him to help clients to negotiate greater flexibility and more favorable terms in their contracts.
Mike and his wife, Julie, have six children and live in Florida. Mike spends his free time following his kids’ various pursuits but occasionally slips out for some of his favorite outdoor activities: fly fishing, hiking, camping and golf.
Jeff Waters
Head of Advisory
Jeff is passionate about solving customers’ problems. He has more than 21 years of experience in tailoring telecommunication and technology solutions to advance his clients’ unique business objectives. He brings that passion to Serviam as he helps clients discover right-sized service with the vendors who are best equipped to meet their needs, and he relentlessly studies the latest trends in technology to be sure his clients can invest in forward-thinking solutions. Jeff prides himself on his reputation as a customer advocate and leverages his extensive industry relationships to the benefit of his clientele.
Jeff started his career at IBM before transitioning to telecommunications with MCI. Most recently, he held Vice President of Sales roles at both Centurylink and Megapath, where he was responsible for the strategy and management of sales teams serving large enterprise customers with complex telecommunications and data networking needs.
His background and engagement span multiple market segments (enterprise, mid-markets and government/education) and a broad range of business verticals (finance, technology, manufacturing, retail and transportation). His varied background allows him to understand the wide range of solutions available to his clients.
A former college football player, he lives in Olathe, Kansas with his wife, Marci, and their two daughters. He is an active member of his church and his community, and he enjoys a wide range of athletic interests in his free time.
Justin Wolfe
VP Operations
Justin Wolfe brings extensive leadership and technical expertise to Serviam Communications, where he oversees daily operations of the account management, solution development, and project management teams while guiding cybersecurity and IT strategies. He has successfully transformed and optimized multiple internal functions by implementing automated workflows and custom software solutions, significantly enhancing customer experience and client satisfaction through innovative governance platforms.
Previously, Justin worked on Walmart’s cybersecurity team, delivering complex internet traffic initiatives and deploying advanced security configurations. With prior experience in banking, he led key digital transformations and strategic technology migrations, enhancing operational efficiencies. Justin began his career as network engineer for a local municipal government services.
Justin lives in Olathe, KS with his wife Holly and two children. He holds a Bachelor of Business Administration from Drury University and multiple industry certifications, including CISSP, GCIH, and CCNA. Outside of work, Justin enjoys running, tennis, and golf.
– CFO of International Hospitality Group
