Traditional voice and conferencing systems are a thing of the past. However, selecting the ideal UCaaS (Unified Communications as a Service) or CCaaS (Contact Center as a Service) solution can be a daunting task. That’s where Serviam comes in. We recognize that every business is unique, which is why we collaborate with you to identify the most dependable voice, collaboration, and contact center solutions tailored to your needs.
For Contact Centers, we assess your specific requirements and guide you to the best option, whether it’s Genesys, Five9, NICE InContact, or another platform that suits your business.
We also excel in matching businesses with the right UCaaS or hosted cloud voice platform. With extensive experience in managing hundreds of implementations, our seasoned team ensures smooth execution, from navigating the porting process to gathering critical information for your project’s success.
Contact us to learn more about the right solution for your needs.
Whether you’re looking to streamline communication and collaboration between employees or dealing with high volume calls from the outside, Serviam will help you select the perfect system to improve your efficiency, enhance experiences and reduce costs.
Our lifecycle management process is designed to build long-term relationships and provide you with one reliable point of contact for all your business technology vendors.
We solve complex technology by providing:
With a unique understanding of the challenges you’re facing and the potential solutions, we’re a vendor-agnostic service company that seeks to provide you with the perfect fit for your needs, every time.
