Cloud Computing
Find the right mix of accessibility, data security and collaboration to work more effectively in the cloud and leverage AI and Big Data to enhance your business processes.Learn MoreData Networking
Office workers, remote employees, third-party contractors and others all need to be connected when and where it makes sense. SD-WAN and SASE seamless and keep everyone efficiently and securely connected on the right platform.Learn MoreVoice Services
Upgrade your call centers, conferencing and voice communications by moving away from expensive legacy platforms that lack the functionality you need to enable your business. Learn MoreSecurity
Amplify the power of your siloed security solutions to ensure you have the right level of security for your needs.Learn MoreMobility & IoT
Embrace the future of Big Data and leverage IoT to find new ways to innovate from anywhere. Manage the complexity of a global workforce with enhanced IoT security and visibility. Learn MoreManaged Services
Hand off or supplement the resources it doesn’t make sense for you to manage internally. We deal with vendors so you don’t have to, giving you a single point of contact for all your tech needs. Learn MoreSaaS
Most companies are more dependent on third-party software than ever before. We’ll track usage, ensure adoption and avoid sprawl to save you time and money. Learn MoreAI
Harness the latest advancements in generative AI, large language models and machine learning to unleash the full power of data, generate deeper insights and make smarter decisions.Learn MoreTo remain competitive and secure in the modern world, organizations like yours need an ever-growing range of technology solutions. But with more vendors come more headaches.
You need help. You need Serviam.
As a complete Technology Vendor Management solution, we supplement your IT and manage your vendor portfolio so you don’t have to. From identifying the perfect fit for your requirements to planning for the future, negotiating contracts to escalation and resolving issues, we’re your single point of contact to ensure service levels are met for all your business technology needs.
1. Identifying Your Needs
We work with your IT team to understand your unique situation, factoring things like existing platforms (including tech debt), budgetary obligations, staff capabilities and existing third-party relationships.2. A Roadmap for Success
Next, we create a roadmap detailing how to get from where you are now to where you want to be in the future. This goes beyond technology and can include a plan of how you get there financially.3. The Right Solutions for You
Leveraging our network of 400+ vendors, we’ll present recommendations based on your specific technological, operational and financial requirements so you can make the best choice for your needs. Because we’re paid by the vendors, we take a fiduciary responsibility to ensure all solutions align with your fiscal reality.4. Ongoing Governance
Our proven governance process means we’ll measure and manage your contractual obligations on an ongoing basis, ensuring alignment with your ever-changing business environment, so you’re never caught unaware.5. One Point of Contact for Everything
A trusted advisor for all things technology, we’re part of your team. We fill the support gap in the industry to respond with an agility others just can’t match. In addition to giving you a higher level of service, this also minimizes overlap and conflict between the solutions you choose to implement.Residential Services
Over the course of our 10-year partnership, a nationwide residential services firm cut its spending with a vendor in half and reduced their annual commit by $840K while still making forward strides in their technological capabilities.
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Through our partnership, a Regional Healthcare Provider was able to increase network speed by 10x at all locations while also receiving 8.9% annual savings on costs. This network refresh resulted in enhanced patient experience and staff productivity.
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To pave the way for a firm’s migration to SD-WAN, Serviam negotiated a renewal agreement for their MPLS network, resulting in 20% cost savings, bandwidth upgrades for several locations, and the flexibility to transition services to SD-WAN with no termination liability.
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